Ajel is sensitive to privacy issues on the Internet and in general has no objection to User accessing its website without providing any personal information. However there are circumstances like those listed below when Ajel may request you to provide your personal information. Ajel and its affiliates are committed to protecting your privacy. This Privacy Policy applies to our website (www.ajel.in) and governs our data collection, processing, and usage practices. It also describes your choices on the use, access, and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you are not entitled to use the Websites or the Subscription Service.
We update this Privacy Policy regularly. All policy updates are posted on this page and if the changes are significant, we will intimate you through an email. While we notify you of any significant changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically. We will also keep older versions of this Privacy Policy in an archive for your review.
If you have any questions about this Privacy Policy or our handling of the information you provide us, please write to us at privacy@ajel.com.
Use of the Subscription Service
Our online Subscription Service allows us to create and share marketing mailers and collaterals. The information added to the Subscription Service by users while subscribing to the website is stored and managed by our servers. This information is then used to contact visitors about their interest in the company’s services. Ajel provides the Subscription Service to our clients for their own marketing, lead generation, and customer service needs, and we use the same for our business requirements. We use our own Subscription Service to build web pages that people can visit to learn more about Ajel. Information that we collect and manage using the Subscription Service belongs to us and is used, disclosed, and protected according to this Privacy Policy.
At the time of Your Visit to our Websites
You are free to explore the websites without disclosing your personal information. When you visit the website and complete the subscription or try to download any relevant content as per your need, we request you to provide your personal information. This helps us improve our services and streamline our marketing, analytics, and site functionality.
Personal Information
This refers to any information that you voluntarily submit to us which identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any forms of transactions, both free and paid, that you enter on the websites; information about you that is available on the internet, such as your Facebook, LinkedIn, Twitter, and Google accounts; or publicly available information that we acquire from service providers.
Personal information also includes navigational information or information which can directly or indirectly identify an individual. Navigational information refers to the information about your computer such as your IP address, geographical location, browser type, and your visits to the Ajel website, based on referral source, length of visit, and pages viewed. Please see the “Navigation Information” section below. We do not collect sensitive information from you.
Log Files
When you view our content, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses. This information is used by Ajel to measure general statistics about the use of the Ajel website. We also link website usage statistics to personal information such as name, email address, postal address, and phone number.
Information we collect from third-parties
From time to time, we may receive personal information about you from third-party sources including publicly available sources such as social media websites and partners through whom we offer co-branded services or engage in combined marketing activities.
Information for Children
The website is not intended for or targeted at children below 16 years of age. We do not knowingly or unknowingly collect information about children below the mentioned age. If you believe that we did so, please contact us at privacy@ajel.com.
How We Use Information We Collect
Compliance with Our Privacy Policy
We use the information we collect in compliance with this Privacy Policy. Customers who avail subscription are required to comply with this Privacy Policy based on the agreement. We Never Sell Personal Information. We will never disclose or reproduce your personal information to any third party.
Use of Personal Information
In addition to the uses identified elsewhere in this Privacy Policy, we may use your personal information to:
- Improve your browsing experience by personalizing the website and enhancing the Subscription Service
- Send information or content owned or distributed by Ajel which is relevant to you through a post, email, or other means, in addition to marketing communication
- Promote the use of our services and share promotional content based on your preferences
- Provide other companies with statistical information without any disclosure of individual or personal information identifiable with a user
- Send information to you about imminent updates to our Terms of Customer Service, Privacy Policy (including the Cookie Policy), or any other legal agreements
- Meet legal requirements
We may, from time to time, contact you on behalf of external business partners about an offering that may be of interest to you. In those cases, we do not share your personal information with the third-party.
If you are a visitor or a user located in the European Economic Area (“EEA”), Ajel Ireland Limited acts as the data controller of your personal information. Ajel’s Data Protection Officer can be contacted at privacy@ajel.com.
The legal basis for collecting and using the personal information described above will depend on the specific context for collecting the same. However, we will normally collect personal information from you only upon your consent to do so, or when it is needed to execute an agreement, or where the processing of the information is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedom. In certain cases, we may also have a legal obligation to collect personal information from you.
If we seek personal information to comply with a legal obligation or to execute a contract with you, we will communicate with you at a proper time and will intimate you about the mandatory disclosure of your personal information (as well as likely consequences arising from non-availability of the information). Similarly, we will clearly intimate you about our legitimate interests if we collect and use your personal information (or those of any third-party).
Use of Navigational Information
We use the navigational information to enhance our websites. We may also use navigational information alone or in combination with your personal information to share personalized information about Ajel.
Customer Testimonials and Comments
We post customer testimonials and comments on our websites, which may contain personal information. We secure the consent of our clients through emails prior to posting the testimonial along with their name.
Security of your Personal Information
We use a number of security measures and procedures to protect your personal information from unauthorized access, use, or disclosure. We store the personal information you share on computer servers in a controlled, secure environment. All personal information is protected using appropriate physical, technical, and organizational means.
Social Media Features
Our websites are equipped with social media widgets and buttons including ‘like’ and ‘share this’ options in addition to interactive scripts that run on our sites. These actions may collect your IP address, details of the page you visit and may generate a cookie to enable the feature to function properly. Social media buttons and widgets are either hosted by a third-party or directly by our websites. This Privacy Policy does not apply to features offered by a third-party. Your use of social media functionality is governed by the Privacy Policy and other policies of the companies providing them.
External Websites
Our websites contain links to external websites. We do not control and are not responsible for, the content or practices of those websites. Our provision of such links does not constitute our endorsement of those websites, their content, their owners, or their practices. This Privacy Policy does not apply to the external websites, which are governed by their own Privacy Policy.
Public Forums
We offer publicly accessible message boards, blogs, and community forums. Please note that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by the public. We could modify or delete any information you have posted on the websites based on your request, as described in “Opting Out and Unsubscribing” policy below.
Retention of Personal Information
The period for which we retain your personal information depends on the type of information as described below. After a stipulated timeframe, we will either delete or anonymize your information or possibly secure your information and isolate it from any further use until deletion is possible. We will delete this information from the servers at an earlier date than the set timeframe if you request so, as described in “To Unsubscribe from Our Communications” below.
We retain personal information shared by you as long as it is needed by an ongoing legitimate business. For example, as long as it is required to contact you in connection with our services, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have chosen to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period from the date you last expressed interest in our content, products, or services, based on when you last opened an email from us or ceased using your Ajel account. We retain information derived from cookies and other tracking tools for a reasonable period from the date such information was created.
How We Share Information We Collect
Corporate Events
If Ajel (or its subsidiaries) are acquired by another company, whether through a merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Ajel through the websites and user subscriptions. In this event, you will be notified via email and/or a prominent notice on our website of any change in ownership, likely use of your personal information, and possibilities of handling your personal information.
Compelled Disclosure
We reserve the right to use or disclose your personal information if required by the law or if deemed necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
International Transfer of Information
International Transfers within Ajel’s Entities
To support our global operations, we transfer information to either Ireland or the United States and allow access to that information from countries in which entities affiliated with Ajel operate, for the purposes described in this policy.
This Privacy Policy shall apply even if we transfer personal information to other countries. We will take appropriate measures to ensure that your personal information remains secure. When we share personal information with Ajel’s business entities, we ensure compliance with standard contractual data protection clauses.
Cookies and Similar Technologies
Cookies
Ajel and its partners use cookies or similar technologies (such as web beacons) to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. To find out more about how we use cookies on our websites and how to manage your cookie preferences, please refer to our Cookie Policy.
Advertising
Our in-house marketing team is responsible for advertising on our website or external sites. We use cookies and web beacons to collect information about the use of our website and the external sites, to offer targeted advertising based on your interests. If you do not wish to disclose this information, you may opt-out by writing to us at privacy@Ajeltech.com. Please note this action does not opt you out completely. You will continue to receive generic ads.
How to Access & Control Your Personal Data
Reviewing, Correcting, and Removing Your Personal Information
You have the following data protection rights:
- You can request access, correction, update, or deletion of your personal information
- You can object to processing and portability of your personal information
- If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing of personal information we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted on lawful processing grounds other than consent
- You have the right to register a complaint with a data protection authority about our collection and use of your personal information
- To exercise any of these rights, please contact us at privacy@ajeltech.com. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
To Unsubscribe from Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our e-mails or by updating your communication preferences or by sending us an email at privacy@ajel.com.
Customers cannot opt out of transactional emails related to their account or those pertaining to their subscription.